Privacy Policy
WHETHER YOU'RE EXPLORING OUR WORK OR REACHING OUT ABOUT A PROJECT, YOUR PRIVACY MATTERS TO US.
Last Updated: 7 September 2026
At JobTap, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when you use the JobTap website, mobile application, and related services.
Operator
Job Tap Ltd, trading as JobTap
Company Number
16904972
Registered Office
Ashfield Hub, Outram Street, Sutton-In-Ashfield, England, NG17 4FU
Contact
Stanley@job-tab.co.uk | https://job-tap.co.uk/
Who We Are
JobTap is a digital platform that connects candidates looking for work with employers looking to hire.
JobTap is a trading name of Job Tap Ltd, a company registered in England and Wales under company number 16904972. Our registered office is Ashfield Hub, Outram Street, Sutton-In-Ashfield, England, NG17 4FU.
Website: https://job-tap.co.uk/
Email: Stanley@job-tab.co.uk
Job Tap Ltd is responsible for deciding how and why your personal information is collected and used.
Eligibility
You must be at least 15 years old to create a JobTap account. Users under 18 must have permission from a parent or legal guardian where required by law. Additional age restrictions may apply to particular jobs, payments, contracts, qualifications, regulated work, or working hours.
JobTap does not knowingly allow anyone below the minimum permitted age to create an account. If we become aware that an ineligible user has provided personal information, we may suspend the account and take reasonable steps to remove the information.
The Information We Collect
The information we collect depends on whether you use JobTap as a Candidate or an Employer and which Platform features you choose to use.
Account Information
Full name
Email address
Phone number
Password in a securely protected form
Candidate or Employer account type
Profile photograph
Date of birth, where required
Email and phone verification status
Account and security information
Communication and notification preferences
Candidate Profile Information
Candidates may provide information to build a professional profile and apply for work, including:
Profile photograph, professional title or headline, and personal summary
Skills, qualifications, degrees, employment history, and work experience
Professional certificates and licences
Availability, preferred job types, job interests, and expected rate
CV and other professional documents
Right-to-work and National Insurance information, where required
DBS or criminal-record information, where lawfully required
Compliance and verification documents
Ratings and reviews
Relevant Candidate profile information may be shown to Employers so they can review applications, bids, qualifications, skills, availability, and suitability for work.
Employer Information
Full name, email address, phone number, and profile photograph
Business or company name and description
Business address
Company and Employer verification information
Job-posting and hiring information
Payment and billing information
Ratings and reviews
Information about authorised business representatives
Relevant Employer and job information may be shown to Candidates so they can review and apply for suitable opportunities.
Verification and Compliance Information
JobTap may collect information required to verify Candidates and Employers, reduce fraud, support safer hiring, and meet legal or regulatory requirements. This may include identity information, right-to-work documents, National Insurance information, professional qualifications, certificates, employer verification documents, DBS or criminal-record-related information, document status, expiry dates, and verification results.
Criminal-offence and DBS information will be processed only where an appropriate legal basis and additional legal condition apply, with access limited to authorised persons.
Jobs, Applications and Bids
Job title, description, tasks, and responsibilities
Required qualifications, experience, skills, and certifications
Job category, type, location, schedule, and working hours
Start and completion dates
Expected rate, budget, and currency
Candidate applications, bids, and proposed rates
Hiring decisions, offers, and job status
Job cancellation information
Job-related documents, links, and media
Safety, access, equipment, and worksite information
Active Jobs and Timesheets
After a Candidate has been hired or a bid has been accepted, JobTap may process active-job information, working dates and hours, check-in and check-out records, timesheet entries, Employer approvals or rejections, notes, weekly summaries, calculated earnings, payment status, completion information, disputes, and supporting documents.
JobTap does not currently collect precise device location. If precise location or location-based check-in features are introduced, this Policy will be updated and appropriate permission will be requested.
Messages and Attachments
When Candidates and Employers communicate through the JobTap Inbox, we may collect and store conversation participants, identifiers, message content, dates and times, read and delivery status, images, documents, other attachments, block status, deleted-conversation information, and reported communication.
Messages are normally available only to the users participating in the conversation. Authorised JobTap personnel may review relevant information where necessary to investigate a report, resolve a Support Ticket, prevent fraud, enforce Platform rules, address a dispute, or comply with legal obligations.
Blocking and Reporting Information
When a user blocks, unblocks, or reports another user or conversation, JobTap may process account identifiers, conversation identifiers, the report reason, optional details and evidence, relevant recent messages, timestamps, block status, report status, moderation outcomes, and related Support Ticket information.
Available report reasons may include spam, harassment, scam or fraud, inappropriate content, impersonation, or another suspected violation. Submitting a report may automatically block the reported user and create a Support Ticket for review.
Ratings and Reviews
JobTap may collect and display rating scores, written reviews, the related job, reviewer and reviewed-user identifiers, dates, and moderation status. We may investigate or remove reviews that appear fraudulent, abusive, misleading, irrelevant, or contrary to JobTap rules.
Support Tickets
When you contact JobTap support or create a Support Ticket, we may collect the ticket reference, title, description, category, priority, status, messages with support, attachments, relevant account information, and creation or update dates.
Payment Information
Payments are processed securely through Stripe. Stripe may collect card or bank information, billing details, payment authentication information, identity-verification information, and fraud-prevention information under its own privacy terms.
JobTap does not store complete card numbers or card security codes when those details are provided directly to Stripe. We may receive limited transaction information, including a Stripe reference, payment amount, currency, payment or payout status, service fee, refund status, dispute information, dates, and the related job or timesheet.
A £10 service fee may apply to relevant transactions where displayed and agreed before payment. Some payments may require manual processing or review. JobTap normally retains payment-related records for approximately eight months, unless longer retention is required for accounting, tax, fraud prevention, disputes, or legal compliance.
Technical and Usage Information
Device type and operating system
Application version and browser information
IP address
Login dates and times
Device or application identifiers
Push-notification token
Feature interactions
Error and crash information
Security logs
Network and API information
General usage and performance information
How We Use Your Information
Create, verify, secure, and manage Candidate and Employer accounts
Publish jobs and process applications, bids, offers, and hiring decisions
Help Candidates find work and Employers review suitable Candidates
Manage active jobs, check-in, check-out, timesheets, hours, and earnings
Facilitate payments through Stripe
Deliver Inbox messages, attachments, and notifications
Provide support and manage Support Tickets
Process blocking and reporting actions
Investigate fraud, abuse, scams, and Platform misuse
Resolve complaints and disputes
Improve Platform features, reliability, and performance
Meet accounting, legal, and regulatory requirements
Legal Basis for Processing
Contractual Necessity
We process information where necessary to create your account and provide requested JobTap services, including jobs, applications, messaging, timesheets, payments, and support.
Legitimate Interests
We may process information where reasonably necessary to operate and improve JobTap, maintain security, prevent fraud and abuse, investigate reports, resolve disputes, protect users, enforce rules, and maintain accurate business records.
Legal Obligations
We may process information to comply with applicable laws, accounting and tax obligations, payment regulations, court orders, or lawful requests from authorities.
Consent
We may rely on consent for optional device permissions, optional information, certain marketing communications, non-essential cookies, and other activities where consent is legally required. Consent may be withdrawn at any time without affecting earlier lawful processing.
How We Share Information
JobTap does not sell personal information and does not share it with third parties for unrelated advertising purposes.
We may share limited information with trusted providers where necessary to operate JobTap, including Stripe, Firebase, Pusher, cloud-hosting and file-storage providers, email and SMS providers, authentication and verification providers, analytics and crash-reporting providers, security and fraud-prevention providers, professional advisers, and customer-support providers.
Information Shared Between Users
Employers may see relevant Candidate profile details, qualifications, skills, experience, applications, bids, availability, ratings, and work records. Candidates may see relevant Employer profile information, job details, working requirements, payment details, ratings, and job status.
Legal and Safety Disclosures
We may disclose information where reasonably necessary to comply with law, respond to a lawful request, protect a person from serious harm, investigate suspected fraud or illegal activity, address payment disputes, enforce legal rights, or protect Platform security.
International Data Transfers
Where information is transferred internationally, JobTap will use appropriate protections required by applicable law, such as adequacy regulations, approved contractual clauses, or another recognised safeguard.
Data Storage and Security
JobTap uses reasonable technical and organisational measures designed to protect personal information, including encrypted transmission, authentication controls, access restrictions, secure cloud infrastructure, protected payment processing, monitoring, backups, and restrictions on staff access.
No digital service can guarantee complete security. Users are responsible for protecting their login details and should contact JobTap promptly if unauthorised access is suspected.
Data Retention
We keep personal information only for as long as reasonably necessary to maintain accounts, provide services, manage jobs and timesheets, process payments, resolve disputes, investigate reports, prevent fraud, maintain security, meet legal or accounting obligations, and establish or defend legal claims.
Account Deletion
Users may delete their JobTap account directly through the app. To do so, go to Settings → Delete Account and confirm the deletion request. The process starts immediately from within the app, and the user is signed out automatically.
When you delete your account, we will remove or anonymise your personal information, including your profile details, contact information, and account credentials, unless we are required or permitted to retain certain information.
We may retain limited information after account deletion where necessary for:
Payment and accounting records
Fraud prevention and security
Active disputes or legal claims
Compliance with legal obligations
Enforcement of our Terms of Service
Deleting the application from your device does not automatically delete your JobTap account. You must use the in-app deletion option or contact us at Stanley@job-tab.co.uk.
Information will be handled after deletion according to this Privacy Policy.
Your Privacy Rights
Subject to applicable law, you may have the right to access your personal information, correct inaccurate information, request deletion, restrict or object to processing, request data portability, withdraw consent, object to direct marketing, and complain about how information is handled.
To exercise a privacy right, contact Stanley@job-tab.co.uk.
You also have the right to complain to the UK Information Commissioner's Office at https://ico.org.uk/.
Push Notifications
With device permission, JobTap may send notifications about jobs, applications, bids, hiring decisions, Inbox messages, timesheets, active jobs, payments, Support Tickets, reports, account safety, and important Platform changes.
Cookies and Similar Technologies
The JobTap website may use cookies and similar technologies to keep users signed in, protect accounts, remember preferences, process payments, prevent fraud, monitor performance, identify technical problems, and understand website use.
Types of Cookies We May Use
Strictly necessary cookies for login, sessions, security, payments, and fraud prevention
Functional cookies for settings and preferences
Analytics and performance cookies, where enabled, to understand usage and improve the Platform
Third-party technologies used by providers such as Stripe and other technical services
Platform Safety
JobTap is committed to maintaining a safe and professional environment. We may review relevant jobs, profiles, messages, reports, Support Tickets, payments, and account activity to investigate fraud, abuse, scams, misleading or unsafe jobs, false qualifications, payment misuse, or other violations.
Third-Party Links
JobTap may include links to websites or services operated by third parties. JobTap is not responsible for the privacy, security, availability, or content practices of independent third-party services.
Changes to This Privacy Policy
We may update this Privacy Policy when JobTap introduces new features, our data practices or providers change, legal requirements change, or our business and security operations develop.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact:
Job Tap Ltd, trading as JobTap
Company Number: 16904972
Registered Office: Ashfield Hub, Outram Street, Sutton-In-Ashfield, England, NG17 4FU
Website: https://job-tap.co.uk/
Email: Stanley@job-tab.co.uk